How will my order be packed?
At The Gray Muse, we take great care in packaging and shipping your orders. All pins are mounted to a backing card and securely inserted into either a bubble mailer or corrugated box for added protection. Please note that several pins may be mounted to a single backing card, depending on the size of the pins ordered.
When will my order ship?
Our small team processes orders within 1-3 business days from the time the order is placed. If you need something quickly, please select a faster shipping method.
Will my order come with a tracking number?
Indeed! A tracking number in sent with each order. Once the shipping label is printed, the tracking number is automatically sent to the customer. However, it is important to note that packages may not be scanned at every processing center, so tracking updates may be delayed.
Can I use multiple promo codes on one order?
No, only one promo code can be used per order, but you are welcome to use another code on a future order (as long as it hasn’t expired). Special promotions are only valid during the time they are active and cannot be applied retroactively or for future orders.
Where are you based?
Our humble headquarters are located in the beautiful state of New Jersey in the United States of America.
How much is shipping?
All shipping costs are calculated at checkout based on the order weight, destination, and selected shipping method. Get free domestic shipping on your $50+ order with code SHIPITNOW. *USPS Ground Advantage only
What are enamel pins?
Our enamel pins are small pins, usually worn on clothing or accessories, or used as decorative or collective items on things such as pinboards, fabric, bulletin boards, or lanyards.
Each pin is intentionally designed to inspire, motivate, and encourage self-expression and an appreciation for beautiful things.
What shipping methods do you offer?
We offer shipping methods through USPS. We strongly suggest double-checking your mailing address before finalizing your purchase to ensure the best possible shipping experience and to avoid delays and returns.